This website is run and maintained by Clare Hopkins whose registered office is Unit 33673, PO Box 15113, Birmingham B2 2NJ.  My email address is

Metanoia Lifestyle provides HR & Wellbeing Consultancy and Coaching services (the services) in the form of face to face, remote and online coaching and training sessions.

These Website Terms and Conditions (terms and conditions) cover the terms on which you may use this site.  By using this site you accept that you are bound by these terms and conditions.  If you do not accept them, please do not use this site.



You have permission for temporary, non exclusive use of this free site.  Clare Hopkins reserves the right to withdraw or change the content of the site and these Terms and Conditions at anytime without notifying you and without having any legal responsibility towards you.

You are not allowed to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any part of the site without written consent from Clare Hopkins.

You are also not allowed to licence, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make this site and/or any documents or online resources on this site available to any third party. 

You are responsible for configuring your own computer and software to access the material and content on this site including downloadable files and resources.  I do not warrant that the way I deliver data to you is compatible with your software or with the way your mobile device, computer or tablet is configured.  Although I will do my best to protect this site, I am not responsible for any viruses, bugs or similar issues.  I strongly advise that you use your own virus protection software to protect yourself.

You agree to follow our Acceptable Use Policy.

I will frequently update the site and make changes to it, but I have no duty to do this.  This means that content on the site may be outdated or incorrect from time to time.  I will have no liability to you for any losses or damage you may suffer from your reliance on any of my materials.

By using this site you agree to me handling your information in accordance with the Privacy Policy, and confirm that data you provide is correct.

This site has cookies and more information on these are provided in the Privacy Policy.



Personal information or business information that you supply to Clare Hopkins through the site, other than information that is in the public domain will be treated confidentially and in line with the Privacy Policy.  Confidential information will not be disclosed to any Third Party, including for the purposes of marketing, without your prior permission.  I will only disclose information if it is necessary for the performance of my services or where so required by law.



I may change these terms and conditions from time to time.  Please check for any changes regularly, as you are bound by them if you use this site.



Clare Hopkins is the owner or licensee of all intellectual property rights on this site in all of the material hosted on the site including any databases that hold relevant information about the site.  They are protected by copyright or trademark registration and you may only use such material and the documents in line with these terms and conditions, and this paragraph specifically.

If you do not use the materials in line with these terms and conditions, you lose your right to use this site and must destroy or return any copies of documents you have made of it or any part of it.

I reserve all my rights conferred to me by law to remedy any such breach.



I do not guarantee the accuracy of material on this site, and you are responsible for the way you use its content.

I shall not limit or exclude my liability for:

  • death or personal injury

  • fraud or fraudulent misrepresentation; or

  • any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law.

I shall not be liable to you for any indirect, special or consequential loss of damage including:

  • loss of profit;

  • loss of goodwill;

  • loss of savings; or

  • loss of contract.

I also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statutes.

Although I try to make the site available at all times, I do not warrant that your use of the site will be uninterrupted.  I am not responsible for any loss or damage you may suffer resulting from any interruptions, errors or the transfer of data and you acknowledge that the site may be subject to limitations, delays and other issues.

Any duty of care owed to you by me is owed to you alone and no duty of care is owed to any third party, and I do not assume any responsibility to any third party in respect of the performance of my duties to you.



You are allowed to make a link to this site from your website if the content on your site meets the standards in my Acceptable Use Policy, and provided you do not suggest any endorsement by me or association with me, unless I provide written agreement.  I reserve the right to end this permission at any time.

Links from this site to other sites are only for information. I do not accept any responsibility for other sites, the accuracy of their content or any loss you may suffer from using and relying on them.



If you do anything which is a criminal offence under the Computer Misuse Act 1990 (such as for example; introducing viruses, worms, Trojans and other technologically harmful or damaging material) your right to use the site will end immediately, I will report you to the relevant authorities and provide them with details of your identity.

You must not try to obtain access to my server or any connected database or make any 'attack' on the site.



Any dispute arising from these terms and conditions shall be governed by and construed in accordance with the law of England and Wales, and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any arising dispute.

If any part of these terms and conditions is held to be invalid or unenforceable, the remaining terms and conditions will continue in full force and effect.



If you have any questions or a complaint about the service provided by us please contact



More details of my services can be found on this website.  If you wish to purchase services or would like more information on Metanoia Lifestyle services please contact Clare Hopkins at

If you purchase any services from me, a separate agreement will be executed between you and Metanoia Lifestyle, which will be subject to a specific set of terms and conditions suitable for that agreement. 


It maybe that some terms and conditions are the same or familiar to those contained in these Website Terms & Conditions, but they may vary to suit the relevant agreement at that time.  Clare Hopkins will make those terms and conditions known to you and those will apply to any contractual agreement if you agree and it is concluded.